Cricex App Terms & Conditions – Complete Policy

Cricex App (hereinafter referred to as "we", "the platform", or "Cricex") is an online gaming and entertainment platform serving users in Bangladesh and other countries. By using the cricexapp.com website or the Cricex App mobile application, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

These Terms & Conditions form a legally binding agreement between Cricex App and the user. If you disagree with any part of these terms, please refrain from using Cricex App.

Cricex App reserves the right to modify these terms and conditions at any time, for any reason. If changes are made, you will be notified via your registered email or SMS. Continued use of Cricex App after any changes constitutes your acceptance of the updated terms.

To create an account and use Cricex App's services, you must meet the following eligibility requirements:

• You must be 18 years of age or older. Cricex App services are strictly prohibited for minors.
• Participation in online gaming must be legal in your country of residence.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You must provide a valid mobile number, which will be verified via OTP.

KYC Verification Process

After registering on Cricex App, completing KYC (Know Your Customer) verification is mandatory. The following documents will be required:

Keeping your Cricex App account secure is entirely your responsibility. Your password and login credentials must be kept strictly confidential and should never be shared with anyone under any circumstances.

• If you suspect any unauthorized access to your account, notify our support team immediately.
• You are solely responsible for all activity carried out on your account.
• Always log out of Cricex App after using a public or shared device.
• Keep Two-Factor Authentication (2FA) enabled — it adds a strong layer of security to your account.
• Change your password regularly and avoid passwords that are easy to guess.

Deposits and withdrawals on Cricex App are fully transparent and reliable. All the most popular payment methods in Bangladesh are supported.

Deposit Rules

• Minimum deposit: ৳500. The maximum daily deposit limit depends on your account verification status.
• Deposits must be made from a payment account registered in your own name.
• Third-party deposits are strictly prohibited. Any such deposit received will be returned.
• Deposits are usually credited instantly. If there's a delay, please wait 30 minutes before following up.

Withdrawal Rules

• Minimum withdrawal: ৳500.
• Standard withdrawals are processed within 30 minutes on average. Larger amounts may take up to 24 hours.
• Completed KYC verification is mandatory before withdrawals can be processed.
• Withdrawals must be made using the same method used for the original deposit.
• Bonuses cannot be withdrawn until the full Wagering Requirement has been met.

Cricex App regularly offers a variety of attractive bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming.

• Welcome Bonus: New members receive a bonus on their first deposit. The Wagering Requirement for this bonus is typically 20x to 30x.
• Daily Cashback: A portion of your net daily losses is returned as cashback the following day. No Wagering Requirement applies to cashback.
• Referral Bonus: When you refer a friend, both of you receive a bonus — activated once your referred friend makes their first deposit.
• Attempting to claim the same bonus more than once may result in account closure.
• Cricex App reserves the right to modify or cancel any bonus offer at any time.

All betting and gaming activities on Cricex App are governed by specific rules and regulations. From Sports Betting to lottery and casino games, each section has its own dedicated terms.

• Once a bet is confirmed, it cannot be cancelled or modified, except in certain specific circumstances.
• If incorrect odds are displayed due to a technical error, Cricex App reserves the right to void the affected bet.
• If an event is cancelled, the full stake will be refunded.
• Lottery results are determined entirely by RNG (Random Number Generator) technology, audited and verified by an internationally recognised testing body.
• The outcome of any game on Cricex App is final and not subject to dispute, unless a technical error can be proven.

The following activities are strictly prohibited on the cricex app. Violations may result in permanent account closure and forfeiture of your balance:

• Creating multiple accounts or using another person's account.
• Abuse of the bonus system or bonus arbitrage activity.
• Any attempt at hacking, cracking, or gaining unauthorised access to the platform.
• Using automated bots or software to place bets or play games.
• Money laundering or transacting with funds from illegal sources.
• Cheating or colluding with other players.
• Filing false claims or chargebacks against Cricex App.

Cricex App believes gaming should be purely a source of entertainment. We genuinely care about every player's mental and financial well-being. To promote responsible gaming, Cricex App provides a range of protective tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can suspend your account for a set period whenever you feel the need.
• Reality Check: You will receive notifications about your session duration at set intervals.
• No one under 18 is permitted to use Cricex App, and this policy is strictly enforced.

Cricex App treats the protection of your personal information as its highest priority. Information provided during registration is used solely for service delivery and legal compliance.

• Your information is never sold or transferred to third parties.
• Cricex App may be required to share information with authorities when legally obligated to do so.
• All data is protected by SSL encryption that meets international security standards.

For more details, visit our Privacy Policy View the page.

Cricex App reserves the right to update these Terms & Conditions, in whole or in part, at any time. For significant changes, users will be notified through their registered contact at least 7 days in advance.

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: support@cricexapp.com
• Live Chat: Available 24/7 via the Cricex App website or mobile app
• Response Time: On average within 5 minutes